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Rezolve.ai, a leading AI-powered employee service desk, has announced the launch of its revolutionary new feature – the ChatGPT-like ITSM Chatbot. This cutting-edge technology promises to transform the way organisations manage their enterprise knowledge base, delivering accurate, data-driven responses to employee queries within Microsoft Teams. The Chatbot uses advanced algorithms and natural language processing to quickly browse through a range of documents, including manuals and IT helpdesk websites, to learn from their content and provide immediate employee support. This AI-powered feature can create tickets, automate tasks, and orchestrate complex, time-consuming processes, eliminating the need to create knowledge manually.