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John Snow Labs, the healthcare AI and NLP company, has announced the lineup of keynote speakers for its third annual Healthcare NLP Summit, taking place April 4-5. The free, virtual event will feature over 30 technical sessions focused on NLP applications in healthcare and life sciences. Additionally, Epazz has received the official issuance of a patent from the USPTO for its AI-powered chatbot technology. The patent covers the use of AI-based chatbots for customer service and customer engagement.