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Salesforce CRM Analytics is a cloud-based business intelligence and visualization framework that seamlessly integrates with the Salesforce platform, allowing for insights, predictive analytics, and recommendations by combining Salesforce data with external big data sources. It offers a vibrant ecosystem with third-party connections, data visualization for optimal performance, and the use of SAQL for data transformation and visualization. It is popular for its speed, scalability, and flexibility in designing real-time dashboards.