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Artificial Intelligence (AI) has been used by multinational enterprises for decades to gain a competitive edge in the global marketplace. AI tools such as Chatbot and ChatGPT, when combined with other emerging technologies like Big Data, Cloud Computing and Analytics, can help small business owners scale their operations, creating more jobs and contributing to the US economy. AI is defined as the simulation of human intelligence in machines, and it uses deep learning to mimic the human brain’s information processes such as reasoning, decision-making, perception, visual perception, speech recognition and translation.
