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8×8 Inc., an integrated cloud communications platform provider, has announced new AI-driven enhancements designed to improve business and contact center performance. These capabilities include 8×8 Intelligent Customer Assistant and 8×8 Supervisor Workspace for 8×8 Contact Center, as well as a platform-wide integration with OpenAI. The new features will allow customer-obsessed organizations to build exceptional customer journeys, enhance team productivity, and empower leaders with advanced real-time insights.
