Birlasoft, a mid-tier IT services firm, is betting big on the latest technologies, including generative AI, Industrial IoT, Edge Computing, and AR/VR/MR technologies, to better serve its enterprise clients and achieve $1 billion in revenue. Ganesan Karuppanaicker, Chief Technology Officer of Birlasoft, discussed the latest tech trends, the company’s open innovation ecosystem, and how it collaborates with customers, partners, startups, and academia to develop innovative solutions using these disruptive technologies. These technologies include advancements in applied Artificial Intelligence (AI), particularly in natural language processing and computer vision, the convergence of advanced connectivity (5G), analytical AI, GenAI, and edge computing, and eXtended Reality (XR), which includes Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR).
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