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AI is transforming the landscape of international customer service, providing innovative solutions to customer pain points such as inefficient CRM, the need for scaling customer support, and managing the complexity of serving a global customer base. AI-powered translation and natural language processing tools are now capable of providing real-time, accurate translation services, making communication with customers across different languages more seamless. AI chatbots have revolutionized customer service by providing round-the-clock support, handling a range of queries and escalating matters to human agents when necessary. AI technologies also enable businesses to provide personalized customer experiences on a large scale.
