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Many businesses are looking to leverage the potential of artificial intelligence (AI) and machine learning (ML) to transform their ERP systems. A recent IDC report sponsored by Rimini Street found that 51% of businesses are running a digital business, while 49% are still in the process of digitally transforming. OpenAI’s ChatGPT generative AI chatbot has opened the floodgates of vendor AI promises. Before committing to any one software vendor’s AI roadmap, it is important to evaluate an organization’s ability to automate and continuously innovate. Success requires a focus on enabling a cloud strategy, further automating all business processes, and exploring and applying continuous innovation opportunities such as AI.
