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The financial services industry has been at the forefront of adopting cutting-edge technologies to streamline operations, enhance customer experiences, and improve overall efficiency. Intelligent automation has emerged as a game-changer for financial institutions, providing benefits such as round-the-clock customer support, personalized recommendations, and robotic process automation (RPA). RPA is transforming the ways financial organisations operate on a daily basis, automating repetitive, rule-based tasks such as data entry, account reconciliation, and transaction processing. This will minimize human error and enhance efficiency, scalability, customer service, and compliance.
