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Artificial Intelligence (AI) and Intelligent Automation are transforming the IT sector, revolutionizing traditional processes and driving exponential change in company operations. Enterprises like Microsoft and Google are leveraging GenAI to build solutions that automate tasks, optimize processes, predict demand, and drive efficiency and innovation. GenAI can add around 7% or $7 Trillion to the Global GDP in the next ten years, and its integration in the IT services industry empowers businesses to become more agile, responsive, and competitive. GenAI combined with RPA revolutionizes the IT industry by automating operations and streamlining procedures, increasing efficiency and productivity.