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The global convergent billing market is expected to reach $73.2 billion by 2031, registering a CAGR of 20.7%. This growth is attributed to an increase in investment in advanced technology such as AI, IoT, and big data. Telecom industry wants to adopt paperless lead generation and reduce the risk of human error in bill processing. Convergent billing is gaining popularity as it saves time by merging mobile service postpaid bill and other data service charges into one invoice.