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Healthcare providers are feeling the industry’s talent shortage in their administrative functions as well as clinical areas, particularly in revenue cycle management. Robotic process automation (RPA) offers a cost-effective solution to the talent shortage, as it can automate rote, repetitive processes that involve multiple steps and systems and/or substantial human and machine interaction. RPA can be developed and deployed in a matter of weeks, and can quickly clear backlogs of claims status checks. AI and ML models can also be used to tackle more complex tasks, but are more expensive and take longer to implement. Automating RCM tasks frees up revenue management professionals to take on other, more complex activities.