ISG Provider Lens has launched research studies to evaluate providers of intelligent automation platforms and services, which are becoming increasingly important for a variety of business operations. The reports will evaluate technologies such as conversational AI, intelligent document processing, and process discovery and mining. The reports will also scrutinize automation service providers and global system integrators that offer consulting, implementation, and support services to enterprises. Enterprise buyers will be able to use the information to evaluate their current vendor relationships, potential new engagements, and available offerings.