Michelle Andre, CIO of Banking Circle, discusses the importance of carefully selecting the right technology for a business in order to ensure long-term organizational resilience. CIOs must be able to identify the right technology in line with the broader business strategy and be able to make decisions that are critical to the company. Human nature tends to be impulsive when faced with information overload, so CIOs must be able to identify the future trends and how technology can future-proof the business.