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Mutualser, a Healthcare Service Provider, is embracing advanced technologies to improve care, prevent diseases, and support patients in their treatments. They have designed a Digital Transformation strategy to offer agile services with fewer procedures and immediate response to the approximately 2.5 million Colombians they serve. The COVID-19 pandemic has accelerated the implementation of various technologies in the healthcare sector, such as biotechnology, mobile tracking applications, virtual communication services, and connecting temporary campaign hospitals and clinics.