Wysa is an AI-powered chatbot that helps people manage their mental health. It uses techniques from cognitive behavioral therapy and natural language processing to interpret user input, but always delivers pre-written and vetted responses. Wysa has been successful so far, with 6 million people having tried its app, and is used by the U.K.’s National Health Service and U.S. employer groups and insurers. The company is exploring the use of generative AI, but is taking a cautious approach to ensure safety and reliability.
