Data labelling jobs are becoming increasingly important in the AI industry, with companies such as Chinese data labelling company employing 300,000 people to annotate syllabuses for AI algorithms. However, there are fears that millions of jobs could be made redundant by AI, with customer service being one of the categories most likely to be affected. Tech bosses are betting that the latest generation of AI algorithms will make this a reality, with IBM’s CEO predicting that up to 30% of back-office jobs could be replaced by AI.
