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Shelia Anderson, Senior Vice President and Chief Information Officer at Aflac, joins this episode of the podcast to discuss how AI and machine learning can be used to automate the processing of insurance claims, freeing up staff members to focus on more complex, higher-value claims. She also shares the types of skills she looks for in data science and engineering talent, and why she believes the insurance industry offers a great opportunity for people interested in a career working with AI and machine learning.
