What’s The Promise Of Large Language Models For Life Insurance?

Large Language Models (LLMs) are the next generation of Artificial Intelligence (AI) tools that combine AI with human intelligence to enhance and amplify human abilities. LLMs have the potential to drive digital transformation for organizations that embrace it, and offer two main categories of value in the life insurance industry, aiding varied end users and use cases. LLMs also have the potential to analyze large amounts of data, strengthen customer service, and improve operational efficiency for varied insurance functions.