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CEO of Enterprise Life Nigeria, Funmi Omo, emphasizes the importance of digital technologies in reshaping the insurance industry in Africa. She discusses the role of AI, ML, IoT, data analytics, and blockchain in disrupting traditional insurance models and highlights the need for user-friendly apps, flexible payment options, and 24/7 customer support. Omo also acknowledges the challenges of digital transformation for traditional insurers and stresses the potential of AI and ML in expanding coverage to underserved populations.