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Global Capability Centers (GCCs) are strategically positioned to foster a culture of innovation and unlock advantages that translate into growth in the current business landscape. India is emerging as the world’s tech capital, making it crucial for GCCs to prioritize technological innovation. AI has emerged as a solution that has made its way into long-term strategies for businesses, with GCCs embracing AI to pace up their growth across multiple areas. AI technologies like natural language processing, machine learning, and robotics can be leveraged to enhance capabilities across several areas and improve outcomes.