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Conversational AI is a technology that uses natural language processing and machine learning to enable computers to understand, interpret, and respond to human language. This technology has revolutionized customer interactions, making them more efficient and engaging. Intelligent Document Processing (IDP) is a subfield of artificial intelligence that focuses on extracting valuable information from unstructured data in documents. The synergy of Conversational AI and IDP ensures that businesses can provide accurate and quick responses to customer inquiries.