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Chatbots are intelligent automation tools powered by AI algorithms, designed to simulate human conversation. These virtual assistants are revolutionizing customer service, providing businesses with a powerful means to engage with their customers effectively and efficiently. By leveraging Natural Language Processing (NLP) and Machine Learning (ML) algorithms, chatbots can understand and respond to user queries, provide personalized recommendations, and even perform specific tasks, all in real-time. At the core of chatbots lie sophisticated AI algorithms that enable them to function seamlessly, such as Natural Language Processing (NLP), Machine Learning (ML), and Sentiment Analysis.