RingCentral is a global provider of cloud-based communications and collaboration solutions, including messaging, video meetings, and phone, as well as contact center. They recently obtained regulatory approvals to offer enterprise-grade cloud telephony in India, which is experiencing rapid growth in internet penetration and smartphone adoption. India has a robust pool of IT professionals with cloud expertise and is in the process of catching up with more digitally advanced countries. The enterprise cloud communications sector in India is experiencing a blend of challenges and opportunities, such as the need for better internet infrastructure and government policies and regulations.
