Council Post: Ai And Nonprofits: Not If Or When, But How

Laura MacDonald explores the potential of AI in the nonprofit sector from her viewpoint as Principal of Benefactor Group and past chair of the Giving USA Foundation. AI can be used to enhance operations, increase impact, and improve efficiency, but it is important for nonprofit organizations to carefully consider the needs of their communities when integrating AI. 89% of nonprofits agree that AI will improve efficiency, but only 28% say they use it. Nonprofit organizations should leverage AI in the best ways while protecting the organization and stakeholders with the right safeguards. There are six AI (or AI-adjacent) technologies that nonprofit organizations might employ, such as large language models, chatbots, predictive analytics, sentiment analysis, computer vision, and emotion recognition.