SK Telecom, one of the biggest telecom companies in South Korea, has updated its artificial intelligence (AI) chatbot, ‘A.’, with new features powered by ChatGPT and Microsoft cloud technologies. The new upgrades will allow users to have human-like conversations with A. and treat it like a “close friend.” The chatbot is equipped with the sophisticated technology behind the generative AI sensation, ChatGPT, and Microsoft’s Azure Cloud OpenAI service. SK Telecom has also implemented a chatroom function to A., allowing users to talk to the chatbot and feel like “they are talking to a close friend.” The move comes roughly a year after SK Telecom initially launched A. as part of the company’s broader plan to become one of the leading AI service providers.
