Chatbots Market To Capture A Cagr Of 23.91% Between 2022 And 2030 While Touching Approximately Usd 24.64 Billion By 2030-end

The chatbot market refers to the industry involved in the development, deployment, and maintenance of chatbot software and related services. Chatbots are artificial intelligence (AI) programs that can simulate conversations with human users via text or voice. The market is driven by the growing demand for 24/7 customer support services and advancements in natural language processing (NLP) and machine learning technologies. In February 2022, Humana and IBM Watson Health announced a collaboration to provide access to an AI chatbot designed to provide information on member benefits, claims, referrals, and cost estimates for medical care.