Virtual Agents, also known as Intelligent Virtual Agents or Embodied Conversational Agents, are computer-generated entities that simulate human-like behaviours and interact with users in a conversational manner. This article explores the world of Virtual Agents, their capabilities, and their impact on human-computer interaction. Virtual Agents possess a range of capabilities, such as speech recognition, natural language understanding, dialogue management, and emotion recognition. They have found applications in various fields, from customer service to healthcare and entertainment. Challenges remain in developing lifelike behaviour, handling complex conversations, and ensuring ethical use.
Previous ArticleTop 10 Best Bpo Companies In India 2023
Next Article Analytics For Marketers