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Artificial Intelligence (AI) is a simulation of human-like capabilities and intelligence in programmed machines to perform tasks requiring human interactive skills. AI is increasingly being applied across industries, with four main trends being machine learning (ML), natural language processing (NLP), autonomous systems, and Big Data. ML is used by commercial institutions to understand customer behaviours and design strategies, while NLP is used to create chatbots and automated voice assistants. Autonomous systems are machines that can operate without human intervention, such as self-driving cars and drones.